Privacy Policy
Last updated: April 2, 2026
Introduction
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, phone number, and other contact information you voluntarily provide
- Device Information: Browser type, IP address, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, and other interaction data
- Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Sending promotional communications (with your consent)
- Responding to your inquiries and providing customer support
- Analysing usage patterns to improve user experience
- Complying with legal obligations
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to opt-out of marketing communications
- The right to data portability
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@luxeia.co.uk
Address: LUXEIA LTD, 4 Admiral Way, Doxford International Business Park, Sunderland, SR3 3XW, United Kingdom
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.