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Refer a Friendto Luxeia

If you have enjoyed working with us, we would love to meet the people you know. When someone you introduce signs a project with us, we say thank you with cash or account credit.

Earn rewards

How Much Can You Earn?

Cash

1% of the agreed project price (excl. VAT), up to £750

Account Credit

1.4% of the agreed project price (excl. VAT), up to £1,000. Valid for 24 months.

Agreed Project Price (excl. VAT)CashCredit
£10,000£100£140
£25,000£250£350
£60,000£600£840
£75,000 and over£750£1,000

The process

How It Works

A simple three-step process to earn your reward.

01

Register Your Introduction

Register using the form below or email info@luxeia.co.uk before or when your friend first contacts us.

02

Your Friend Gets in Touch

Your friend contacts us or you introduce us by email. We'll verify that you introduced them.

03

We Pay Your Reward

Once they sign and their first payment clears, we pay your reward in cash or credit within 14 working days.

Referral programme

Frequently Asked Questions

Find answers to common questions about our referral programme.

Who can take part?

Existing and former Luxeia clients. Luxeia staff, sub-contractors and trade partners on a separate arrangement cannot take part, nor can their close relatives, and neither can people referring themselves or their own household.

Which projects count?

New installation and project contracts. Support plans, annual services, callouts and remote configuration sessions do not earn a reward. There is one reward for each new client, on their first project contract.

Is there a minimum project size?

No. The reward scales with the agreed project price, up to the cap.

Who counts as new?

Someone with no enquiry, quote or project with Luxeia in the previous 24 months.

When do I need to tell you?

In writing, using the form or by emailing info@luxeia.co.uk, and naming your friend, before or when they first contact us. A phone call on its own cannot be counted, and we cannot count introductions made after the fact.

What if the project changes after my friend signs?

Your reward is based on the agreed price at signing, so later changes do not affect it, up or down.

Does my friend get anything?

The programme does not change your friend's contract, price or service. It is a thank-you to you.

Can I choose cash or credit?

Yes, once per referral, before the reward is paid or applied. Credit goes on your Luxeia account for a support plan, a future project or additional works. It is valid for 24 months, has no cash value and cannot be transferred.

What if the project is cancelled?

If the contract is cancelled or the deposit refunded, reversed or recalled before your reward is paid, no reward is due. If it happens within 90 days after your reward is paid or applied, we may reclaim it.

Do I have to pay tax on it?

That depends on your circumstances and is your responsibility. We cannot give tax advice.

How many people can I refer?

As many as you like. Each new client is rewarded once.

Should I tell my friend?

Please do. By registering, you confirm your friend has agreed to be introduced to us, and it is only fair that they know you may receive a thank-you.

Register now

Register an Introduction

Please register before or when your friend first contacts us. A phone call on its own cannot be counted.

Full terms are in our Referral Programme T&Cs.